Do you have a Nokia phone and therefore a Nokia charger? If so then you’d better check out the model of charger you have, particularly if you bought it this year.
Nokia, the biggest producer of mobile phones in the world and which dominates as much as 38 percent of the mobile phone market is being hit hard at the moment by a fault in their mobile phone chargers which could potentially give users an electric shock.
As a result of a routine quality control check they are currently recalling 14 million mobile phone chargers with a view to replacing them free of charge.
That’s a pretty large recall by anyone’s standards and must be more than a bit irritating for Nokia, particularly as they rely on a third party supplier to make the chargers for them, but of course it’s Nokia that will get the blame..
The bill for recalling the chargers is to be met by the Chinese company BYD which supplies the chargers for Nokia.
Nokia are not off the hook entirely though as we also have to question their quality control methods and why 14 million of the chargers managed to find their way into the public’s hands before the fault was discovered.
The phone chargers at risk are those made between April 2009 and October 2009 and involve models AC-3E, AC-3U and AC-4U.
Apparently the fault doesn’t affect those sold in Argentina, Australia, Britain, Chile, China and New Zealand but if you’re worried you should check it out anyway.
It does of course mean that the majority of the faulty phone chargers being recalled were sold in Europe and North America.
So what’s the problem?
“The plastic covers of the affected chargers could come loose and separate, exposing the charger’s internal components and potentially posing an electrical shock hazard if certain internal components are touched while the charger is plugged into a live socket,” says Nokia.
Apparently there have been no reports of any injuries as a result of the fault, not yet anyway but the fact that Nokia are recommending that people stop using these chargers and apply for an exchange of charger immediately shows how serious the threat is.
“We are undertaking this exchange programme as a proactive, precautionary measure. We are not aware of any incidents or injuries relating to these three (models of) chargers,” Nokia spokesman Doug Dawson told Reuters.
No doubt Nokia will rebound well just like they did the last time they had a recall.
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