Geek Squad was reportedly using pirated copies of ERD Commander system recovery software to fix the computers of its customers.
The news came from employees of Geek Squad during training sessions at Winternals. You’d think that a company like Best Buy would know better than to use unlicensed software.
Geek Squad had previously entered into negotiations with Winternals in October 2005 to acquire licenses to use ERD Commander but abrutly ended the negotiations in February 2006 saying the company was no longer interested in licensing the product.
Source: WindowsITPro
My thoughts on this is basically Geek Squad was going to license this software for a fee then they “abrutly ended negotiations” because they figured out how to get around the licensing verifcation on install.
I guess the Geek Squad isn’t making enough money to pay for software?! Don’t they get a discount anyway since they work for Best Buy?
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I think Geek Squad is over priced and they are trying to sell you something rather than fix your problem. Recently I tried Computersquad.ca and someone came over promptly and fixed my computer issue with an affordable price!